At
McLaren Racing, we believe only by chasing performance in everything we do can
we give ourselves the best chance of success. Performance on track and in
the factory. Performance for our people, our business and our
partners. It’s about more than winning. It’s about hitting the
highest standards, and then raising the bar again.
Purpose of the Role:
The IT Infrastructure Engineer role is to provide 3rd line support to McLaren Racing users, within all of the series that we operate in, and to be a point of contact for the MTC based IT support. There may be potential requirements to travel and support test and race events throughout the season.
Role Dimensions:
The role will require close collaboration with colleagues in Racing, IT, and the wider businesses. The ability to work with project managers and architects in delivering service improvements. There will be requirements to work with external suppliers and partners.
Principal Accountabilities:
- An ability to work and prioritise within a high pressure, time sensitive environment is essential.
- Build, manage & support servers from a hardware and OS perspective, including active directory, clustering, storage, file and print and their associated operating systems and software.
- Support and manage security solutions, proxy, anti-virus, and custom applications.
- Support and manage network hardware and equipment, including routers, switches and firewalls.
- Ensure network connectivity of all workstations and user laptops.
- Perform equipment, hardware and software upgrades.
- Monitor and test server and network performance and provide performance statistics and reports.
- Recommend, schedule, and perform server and network improvements, upgrades, and repairs.
- Provide guidance to less experienced members of the team.
- Using strong technical skills that span across a breadth of technology areas to find solutions to both typical and unconventional problems.
- Analysing root causes to ensure permanent resolution where possible
- Taking ownership of end user issues with a strong sense of responsibility
- Tactical decisions to implement initiatives to ‘get things done’
- Ability to absorb complex technical information and communicate effectively at all levels to both technical and non-technical audiences