Receptionist

Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of Receptionist is an important part of the Facilities Management team, providing professional front of house and associated services to the business.

Reporting in to the Front of House Supervisor, based in our Biggin Hill Campus, you will:

• Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
• Offering and providing refreshments to invited guests and providing storage of personal items.   
• Manage and oversee visitor, employee and contractor access passes to our Media & Technology Centre in line with internal policies.
• Ensure incoming calls are answered professionally and promptly.
• Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS)
• Contribute to the updating and maintenance of the Reception Manual.    
• Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:- Administration, catering, and concierge service for VIP guests.
• Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner  
• Support FS with Catering and VIP meeting room and event Set-Up.
• Support FS and team with event delivery.
• Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post
• Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for M&TC goods and services.
• Make taxi bookings as requested and ensure records are kept up to date including completion of relevant invoices. 
• Report building or cleaning issues to facilities team.
• Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.
• Liaise with on-site cleaners and other service providers as required.  
• Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
• Report all incidents, accidents and significant near misses.
• Create and distribute Race Passes prior to Race Weekends at M&TC.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden.       

About You

• Previous experience as a receptionist in a fast paced, demanding corporate environment 
• Excellent administration skills
• Proficient in MS Office
• Personable with excellent communication skills
• Ability to multi-task
• Strong attention to detail
• Ability to meet deadlines
• Flexibility in approach to work

Be the force behind Formula 1!

Division:

Corporate