When Formula 1 World champion Lewis Hamilton talks to his pit crew, an announcer gets cues from the control room, or a referee at the Olympic Games consults with the time keepers – all of this is made possible by products from Riedel Communications.
Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. The products reflect today’s leading-edge technologies that translate tomorrow's demands into today's solutions. Riedel also includes a large rental operation that provides radio and intercom services, event IT solutions as well as fiber-based and wireless audio & video transmission systems for large scale events such as Olympic Games or World Cups.The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology. Riedel is headquartered in Wuppertal, Germany and employs over 500 people in 19 locations throughout Europe, Australia, Asia and the Americas.
YOUR RESPONSIBILITIES:
- Design systems or assist customers, system integrators and Riedel sales staff with system designs (select appropriate devices out of the Riedel portfolio, recognize non out-of-the box application and find alternatives), combining technical and commercial aspects
- Manage customer projects for sales and rental
- Configuration of systems and demo equipment incl. commissioning, programming, updates of soft- and firmware, managing the demo stock
- Coordination and performance of on-site service, demo and trainings in the region
- Receive calls and emails and answer technical requests (troubleshooting)
- Representing the company at international trade fairs and events
- Active participation in special projects
YOUR PROFILE:
- Successfully completed university studies or completed occupational training e.g. in electrical engineering, communications/audio-engineering or IT
- Cisco certification (or equivalent) desirable.
- Proven service/support experience in a relevant market field, ideally in the broadcast and entertainment market
- Knowledge of communication, audio and video technology as well as IT-based systems
- Team player that fits the personality and basic setting of the UK branch office; Ability to cross-domain thinking and willingness to collaborate closely with other company functions
- Mobility and willingness to travel within the UK and Ireland
- English (fluent to native) is a must
- Driver’s License