About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit www.FiskerInc.com – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.
Role Overview
Fisker is in search of a Senior Manager - IT Operations and Infrastructure (O&I) to transform and optimize our IT Operations and Infrastructure processes to allow our company to scale. This role will work within the IT organization to ensure upstream and downstream impacts are identified, communicated, and aligned. This role requires exceptional communication and organizational skills. A successful candidate needs to thrive in a pressurized environment using data and facts to help identify risks, manage internal and external resources and solve problems quickly and effectively. A strong team ethic with the ability to interact at all levels and across business boundaries is required to be successful in this position. The Senior Manager - IT O&I is a member of the IT team. This team member will work cross functionally and stakeholder organizations to ensure correct specifications for all IT related demand. A successful applicant will have the opportunity to help define the enterprise processes for a fast growing, future oriented product development and production brand.
Responsibilities
- Oversees the IT Infrastructure and Operations function that includes managing the IT Analysts, running infrastructure projects and SLA based support for IT related issues.
- Manages internal and external infrastructure staff, contractors and consultants with talent acquisition, retention responsibilities.
- Works closely with the Information Security team to safeguard Fisker’s IT systems on-prem and Cloud applications, end user computing devices, data centers and networks.
- Hands-on Project Management of all the Infrastructure projects, tasks and activities.
- Runs ITIL based IT Operations with SLAs and KPIs.
- Planning and budgeting of IT infrastructure needs and expansions based on business plans.
- Manages escalation of project issues to the appropriate management staff.
- Facilitates the alignment of IT projects with organization goals and objectives.
- Confers with technical or functional experts at all levels, company-wide, to obtain requirements, develop solution proposals, and coordinate implementation.
- Proactively seeks opportunities that will support business goals and provide users with alternatives that enhance performance and efficiency.
- Manages organization’s storage, backup and disaster recovery needs and business continuity objectives.
- Evaluates user requests for enhancements and/or upgrading of highly complex infrastructure systems.
- Actively develops, promotes, and applies project management techniques to assigned work.
- Actively surveys internal customers for feedback and adjusts activities accordingly.
- Manages, sets priorities of, and successfully completes multiple projects and support issues concurrently with little or no supervision of the work group manager.
- Keeps current on new technologies by reading literature, attending conferences and seminars, taking classes, and participating in technical societies, as appropriate.
- Performs other duties as assigned.
Qualifications
- Bachelor’s Degree (or equivalent experience) in IT / Operations / Network / Infrastructure. Relevant experience can compensate for lack of ideal degree.
- Preferred 10+ years of supporting or working with major infrastructure, Operations in the Automotive Industry, or a tier-1 automotive supplier.
- Requires thorough understanding of planning, analysis, and testing techniques required to support an enterprise infrastructure systems.
- Requires understanding of capabilities, features, and limitations of monitoring, networks, firewalls, datacenters, servers, storage, and disaster recovery tools.
- Demonstrated ability to act in a consultative role to understand functional processes, related information technology needs, and develop solutions and delivery proposals.
Preferred Skills / Experience / Competences
- Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks and uncertainty.
- Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.
- Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way
- Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
- Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.
- Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.
- Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.
Additional Requirements
- Must be able to lift 25 lbs unassisted, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run
- Must be willing to work overtime and on weekends where needed to meet deadlines and company goals.