Receptionist

This position is responsible for representing the organization professionally by answering incoming calls, properly routing them, taking messages, assisting customers with information, and greeting visitors.

RESPONSIBILITIES

• Operate multi-line telephone switchboard to answer, screen and forward calls, provide information regarding events, takes messages and schedules appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating.
• Maintain front office and conference rooms in orderly condition.

QUALIFICATIONS

• High School diploma or equivalent required; some college preferred.
• A minimum of 1year front desk reception experience required.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Ability to operate a multi-line switchboard.
• Ability to work unsupervised and to function both independently and as a team.
• Excellent oral, written and interpersonal skills.
• Professional appearance.
• Flexibility to do other jobs not outlined above.
• To perform this job successfully, an individual should be proficient in Microsoft Office.
• Must be available to work major event weekends.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.