Job Title: Guest Service Coordinator
Hours: Part Time
Wage: Hourly | $14-$17 DOE
Reports to: Guest Services Manager
Job Description: The Guest Service Coordinator is the customer's first impression of DirtFish Rally School! This job requires a genuine welcome for our clients, and strongly influences the atmosphere of DirtFish. As such, a mature, friendly and engaging personality is required. This role ensures positive interaction with our guests, students, vendors and suppliers. Qualified candidates need to have an endlessly positive attitude and be detail oriented.
Responsibilities include:
- Opening and closing of office
- Ensure entrance, lobby, retail and showroom is well presented and tidy
- Educate guests about DirtFish and its programs, in-person, over phone, and via email, providing tours as needed
- Prepare and maintain course and customer files when processing of sales orders
- Attend and assist with events when needed
- Welcome customer/guests at check-in and complete individual registration and signature of appropriate forms
- Process daily deposits
- Restocking of retail floor; processing of online retail orders
Skills, Education and Other Requirements:
- Friendly, hardworking and helpful with a positive attitude
- Punctuality required
- Customer service background is a plus!
- Sales experience is a plus!
- Working knowledge of the Microsoft Office suite; computer savvy and technology friendly is helpful
- Passion for motorsports makes the position relatable but not required
- Weekends required
Benefits: PT employees receive DirtFish specific benefits such as free and discounted classes and discounts with current partners/sponsors of DirtFish.
About DirtFish: At DirtFish, we are a well-established business that loves Rallying! Don’t know what that is? Check out www.DirtFish.com/. If you are intrigued, consider applying. It is a great sport and we are a growing business!
DirtFish is a casual, dog friendly working environment where we thrive as a team in daily / weekly huddles, all while supporting each other across multiple roles to get the job done for our clients. Our team loves where we work. Team members can participate in an ‘employees only’ rally day where you can take a school or personal car out for a little sideways action. We have snacks and drinks on-hand, and even the occasional friendly sim racing competition in our gaming room. Employees get a yearly allowance for DirtFish swag and the ability to participate in DirtFish classes free of charge.
More Info: DirtFish was founded in 2010 as a rally driving school. It continues to fulfill its original mission as an organization to become the world’s best rally school, having educated more than 12,000 driving enthusiasts on the skills required to drive a rally car – and control any vehicle on a loose surface – to date.
Headquartered just outside Seattle, Washington, USA, in Snoqualmie, DirtFish has more than 300 acres of property to serve as its rally playground. In addition to the DirtFish Rally School and newly launched DirtFish Media platform, the DirtFish eco-system also includes much, much more.
DirtFish Motorsports is a two-time ARX2 championship-winning team. DirtFish Performance Shop specializes in rally vehicle builds and accessories. DirtFish Merchandise is your source for rally-inspired apparel. DirtFish Events is a global team supporting rallies and events worldwide, large to small. DirtFish Giving is a philanthropic platform dedicated to supporting the Seattle community.
Vision Statement: ALL RALLYING. ONE SOURCE. DIRTFISH.
Mission Statement: To inspire, educate, promote, and expand the sport of rallying by engaging automotive enthusiasts globally