Kyle Busch Retail is hiring a Director of Retail and E-Commerce to oversee operations of the Kyle Busch and Kyle Busch Motorsports storefront, both online and brick-and-mortar. The ideal candidate has extensive experience in retail, including e-commerce, and is creative, hard-working and driven to increase sales. The position will manage one direct report.
Primary Responsibilities
- Achieve financial objectives by preparing an annual budget and monitoring sales
- Ensure availability of merchandise by managing inventory processes including placing orders, entering POs, submitting invoices for payment
- Monitor and adjust pricing to maximize sales and profitability
- Market merchandise to target customers including promotions, advertisements and graphics
- Manage day to day functions of online store
- Maintain high level of customer service via email, phone and social media
- Transition current online platform to Shopify store
- Increase Amazon storefront presence to increase sales
- Work with all current vendors on ordering, restocking and creating on-brand merchandise
- Maintain the KBM physical storefront
- Order all shipping and business supplies needed for retail
- Oversee order fulfillment including shipping software, printing, packing and shipping orders on a daily basis
- Establish new accounts with vendors as needed
- Manage the Kyle Busch Fan Club experience including annual memberships, merchandise, events, etc.
Skills & Experience
- Extensive retail experience (e-commerce and brick-and-mortar)
- E-commerce experience required
- Customer focused
- Budget management
- Market knowledge
- Management & mentorship
- Vendor relationship management
- Effective verbal and written communication
- Positive, collaborative attitude
- Ability to adapt and problem-solve
- Knowledge of Amazon Seller Central preferred but not required
- Knowledge of Shopify preferred
Organisation:
Kyle Busch Motorsports