Adient (NYSE:ADNT) is a global leader in automotive seating. With 75,000 employees operating in 230 manufacturing/assembly plants in 33 countries worldwide, we produce and deliver automotive seating for all vehicle classes and all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. Our integrated, in-house skills allow us to take our products from research and design all the way to engineering and manufacturing – and into more than 25 million cars every year. To learn more, please visit adient.com.
The Aftermarket Sales and Business Development leader has full commercial responsibility and accountability to drive topline and bottom line growth for the North American Aftermarket. Responsibilities also include strong cross functional leadership and influence to drive results, such as engineering, procurement, operations which impact footprint, cost, manufacturing process, quality, delivery and BBPs (best business practices).
This leader is also responsible for setting the Vision, business strategy, organizational model, building the organization, marketing strategy execution (brand, product, and channel). Lead overall aftermarket product strategy includes seats, trim covers, merchandise, etc. across product categories (automotive, commercial vehicles, etc.)
Leads growth (organic or through acquisition) and profitability of customer groups, establishes the profit plan and budgets for those groups and leads the strategy regionally for those customers including product offering, pricing, and profitability. Accountable to ensure the organization consistently meets its Customer plans, production plan and financial targets and goals (includes achieving or beating cost of goods targets, production, and customer delivery schedules). Regularly reviews production schedules and output to ensure they meet customers' requirements.
Sales Responsibilities – Service Partner (B2B) and Consumer (B2C):
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A key contributor in defining, setting and implementing the long, medium, and short-range vision, strategy, objectives and plans of the business for North America, while also identifying growth opportunities for Central and South America.
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Drives and delivers business results in the region/on a global level. Focuses on customer, manufacturing and distribution processes to improve reliability, increase simplicity, lower cost, improve on time delivery, strength customer relationships and enable sustainable and scalable growth. Interacts with customer's senior management, drives customer intimacy and develops a customer focused organization.
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Works closely with partners, VP’s and GMs, functional leaders, and other key stakeholders across the organization to support Specialty Seating in achieving its goals, objectives, and targets.
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Broad general management responsibilities to also include supporting analyses of footprint strategy and growth targets, allocation of resources (human, financial, and technical) to achieve and balance tradeoffs and short term vs long term objectives.
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Identifies industry or other marketplace trends and dynamics that potentially impact the Aftermarket business within the region. Stays updated on internal and external industry, marketplace and governmental dynamics.
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Supports evaluation of new products, new or updated processes, systems, equipment or other business and operational strategies and plans for potential implications to the OE business.
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Lead the efforts to increase the market share with the customers in the region.
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Plays a leadership role in talent management reviews and planning processes.
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Coaches and guides, partners as needed, to direct reports and their staff in their work and on interactions and communications with internal and external customers, partners and stakeholders to ensure customer expectations are met/exceeded in schedule, quality, delivery, design and cost.
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Partners with other regional leaders to champion initiatives, best practices, continuous process improvement, compliance, and quality. Key decision maker on new product development processes and programs.
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Develop sales plans to support B2C for RECARO AM / MS seats through service partners (B2B), online sales (B2C) or other means. Aftermarket products include but not limited to Tuning and Ergonomic Seats and Office Chairs.
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Develop and maintain Service Partner documentation and training.
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Organize and participate in Service Partner training and events.
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Develop and maintain reports for AM / MS businesses opportunities; including financial, project management, quotations and open engineering issues.
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Support custom seat programs available to customers; OEM, Service Partners and/or End Consumers.
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Manage and develop distribution channels for all AM and MS products to drive increased sales and market share.
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Build and develop an extensive understanding and knowledge base of distribution channels for all North and South American aftermarket and motorsports markets.
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Support development of sales materials in support of AM / MS products. Including price lists, application lists and customer presentations.
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Leads Employee Engagement, Leader Effectiveness, employee development activities, and Safety actions to increase employee engagement and leadership effectiveness.
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Works closely with all functional organization partners, and EHS to develop appropriate safety, compliance, quality, cost, productivity and other relevant policies, procedures, goals and metrics. Accountable to ensure, at all times, that the assigned locations are regulatory or customer inspection-ready
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Accountable for ensuring all management and staff are trained in all aspects of their work in a timely and thorough manner and in full compliance with regulatory requirements and policies and standards and ensures a zero accident culture exists.
Qualifications
Qualifications:
- Bachelor Degree required
- 15+ years relative work experience, 8 or more years leading a customer facing organization, with high cross functional collaboration and influence.
- Aftermarket experience at a senior level is required and automotive aftermarket industry experience is required.
- 8+ years people management experience including managing cross-functional operations and matrixed staff.
- 5+ years’ experience in Automotive Aftermarket and/or Motorsports or other relevant B2C or Service Partner / Dealership programs.
- New product launch experience, including developing and implementing go to market and distribution/channel management strategies.
- Has successfully led process continuous improvement
- Considerable previous experience successfully interacting with global original equipment customers and internal management at all levels across the enterprise.
- Basic knowledge and understanding of engineering principles.
- Exceptional knowledge of industry players and distribution structure of North & South American aftermarkets.
- Ability to generate high level of customer satisfaction
- Ability to identify and drive new product offerings
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Must demonstrate strong leadership and supervisory skills
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Must demonstrate strong verbal and written skills as well as the ability to interact effectively with all levels of employees, customers, and management
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Strong ability to manage time effectively along with strong organizational and presentation skills
- Proficient knowledge of MS Office suite
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Familiar with ISO/TS16949 quality & ISO 14000 requirements and procedures
Preferred Qualifications:
- MBA and/or other advanced degree preferred
- Seating experience preferred
Travel:
- Will require foreign and domestic travel of approximately 25% to 50%.