Essential Functions:
Perform all essential functions of the Lucas Oil Raceway staff:
Greet and assist all track guests, giving great service and going the extra mile every time
Answer incoming calls to Lucas Oil Raceway and provide excellent customer service, while also distributing calls and/or taking messages for staff.
Assisting the Lucas Oil Raceway staff with document preparation, such as the typing of letters, proposals, etc.
Handles all mail pick-up and delivery to/from the post office, while also maintaining records for inbound and outbound packages.
Responsible for assisting Lucas Oil Raceway in additional marketing & operational functions as determined by the LOR staff
Manages the data collection and input of competitor/guest information into the Lucas Oil Raceway database.
Assist with answering all guest inquiries – in-person, over the phone, via email and mail
Participate in weekly meetings to stay up-to-date with the Lucas Oil Raceway event operations
Maintain a high degree of accuracy, timeliness and consistency in all work
Other Functions:
- May assist Corporate Hospitality with on-site activities
- May assist Ticketing and Parking with Customer Sales on-site (Ticket Office and Phone)
- Cross-training opportunities in other areas of Lucas Oil Raceway
- May attend and participant in Lucas Oil Raceway events and learning opportunities