Job Title: Fan Assistance Golf Cart Driver
Department: Events
Reports to: Events Manager
Charlotte Motor Speedway is the heart of Speedway Motorsports’ nationwide network of entertainment venues. The company maintains a consistent focus on four core principles:
- Take care of teammates
- Be known for remarkable events
- Positively impact the community
- Profitably improve
Position Summary:
The Fan Assistance Golf Cart Driver will assist in transporting guests during events while providing excellent customer service. The Fan Assistance Golf Cart Driver will work events at the Charlotte Motor Speedway, the Dirt Track at Charlotte, and zMAX Dragway.
The ideal candidate will adopt a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all of our stakeholders while sharing insights on how to improve our company. The ideal candidate will also be a productive and proactive self-starter who is passionate about his/her duties and willing to put forth the extra effort to achieve excellence.
Essential Functions:
Job Responsibilities:
- SAFELY transport guests who need additional assistance to and from each CMS venue.
- Greet all guests with a smile and engage them accordingly.
- Inquire as to where they need to go.
- Possess knowledge of facilities and overall property layout.
- Answer questions about CMS event day happenings.
- Inspect overall safety, appearance, and cleanliness of all vehicles and report any issues to the golf cart compound.
- Listen closely and respond to your radio for calls from base camp for requests phoned into the fan assistance golf cart hotline.
Qualifications:
- 21 years of age and older.
- Friendly and personable. Excellent customer service skills required!
- A team player; must work well with others.
- This position requires extended hours in ALL outdoor weather conditions
- Must be able to pass a Motor Vehicle Record (MVR) check
Spring 2024 Event Dates:
NHRA 4-Wide Nationals – April 26-28
Coke 600 NASCAR Race Weekend – May 24-26