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Job Description
Job Title: Program Seller, Bowman Gray Stadium
Department: Winston Salem Speedway
FLSA Status: Non-Exempt
Prepared Date: 3/25/2024
Reviewed Date: 3/25/2024
SUMMARY:
The Program Seller will be responsible for selling race programs to spectators attending race events. The Program Seller engages spectators, providing information about the day’s races, and promoting the sale of race programs, which serve as guides and souvenirs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Primary responsibilities:
- Approach spectators and offer race programs for sale in a friendly and courteous manner.
- Educate customers about the contents and benefits of the race program, highlighting key information such as race schedules, driver profiles, and track maps.
- Answer questions and provide assistance to customers regarding race-related inquiries, directions, and facility amenities.
- Handle cash transactions accurately and efficiently, processing payments for race programs and providing change as needed.
- Maintain a secure cash float and adhere to established cash handling procedures to prevent errors and discrepancies.
- Ensure compliance with sales policies, pricing guidelines, and promotional offers.
- Manage inventory levels of race programs, restocking supplies as necessary to meet demand throughout the event.
- Keep work area clean and organized, including the display of race programs for easy access and visibility.
- Collaborate with fellow program sellers and event staff to ensure smooth operations and efficient distribution of race programs.
- Communicate effectively with supervisors and coordinators to address any issues or concerns related to sales, inventory, or customer service.
- Perform other duties as assigned.
Approximate travel 0%.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); prior experience in retail sales, customer service, or event operations preferred; basic math skills and proficiency in handling cash transactions accurately; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver License
OTHER SKILLS
- Strong interpersonal skills with the ability to engage with diverse audiences in a dynamic environment.
- Excellent communication and persuasion skills, with a friendly and approachable demeanor.
- Basic math skills and proficiency in handling cash transactions accurately.
- Ability to work efficiently under pressure and adapt to changing demands during peak event periods.
- Ability to work outdoors in changing weather conditions.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar.
- Dependable and punctual, with a commitment to fulfilling assigned shifts and responsibilities according to the race schedule and event calendar.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Apply Now!
Learn more about this role and our team by applying at https://careers.nascar.com/ for consideration.
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.