Arrow McLaren is an IndyCar team formed with the joining of McLaren F1 and Schmidt Peterson Motorsports. At the heart of Arrow McLaren is a shared ambition: to race, and to win. For our people, our partners, our fans, and our sport. Prior to this partnership, Arrow has had 7 NTT IndyCar Series wins and 28 IndyCar podiums. By joining our team, you’ll be part of an evolutionary racing partnership that is currently under way.
The IT function has a vision to deliver first class technology and business IT infrastructure into Arrow McLaren to support our journey of winning every race series we enter. By providing the right infrastructure, ecosystem and commercial technologies across the entire Racing organization, we’ll enable the Team to perform at the highest level in motorsport both on and off the track.
Purpose of the Role:
The role will ensure end user support operates efficiently and reliably. They are responsible for supporting the IT environment, resolution of technical issues and fulfilling user requests.
It’s a fast-paced environment, that’s not your standard 9-5, so flexibility in working hours will be required. Culturally it’s a fun, supportive, ambitious and delivery focused team that provides members with flexibility, autonomy, and exciting opportunity throughout the multiple racing series we support.
Role Dimensions:
The role will take primary ownership and responsibility for the delivery and maintenance of our TPC/Young Driver Program infrastructure. Where applicable, it will support the TPC events in person, through setup to pack down at track.
The role will also take responsibility for the successful implementation of key technical enhancements to continually improve the IT Service. You’ll act as an IT Representative to the key business stakeholders to help deliver the Business Technology Roadmap.
Principal Accountabilities:
- Taking ownership and responsibility for the delivery and maintenance of infrastructure to our TPC/Young Driver Program.
- Where applicable support TPC events in person, through setup to pack down.
- Using strong technical skills that span across a breadth of technology areas to find solutions to both typical and unconventional problems.
- Analyzing root causes to ensure permanent resolutions to complex issues.
- Be a point of contact for technical escalations from the IT support team.
- Liaise with Central IT services to help support the rest of the IT Team with cross-functional issues.
- Plan ahead. Manage your workload in advance and resolve problems before they happen.
- Building and maintaining relationships with key Business stakeholders and suppliers