For many fans of Formula One, the sport exists between lights and chequered flag on a Sunday afternoon. It begins and ends with the exploits of the drivers on the track. But this is merely the tip of the spear. The reality of modern F1 is that of a complex and intertwined operation, every part of which needs to perform near its limit if success is to be achieved. From the pit crew searching for the ultimate repeatable pit stop, to the inspiration of the designers, the application of engineers and the herculean efforts of an army of fabricators and machinists. Much of our success is thanks to the diversity of thought and spectrum of skill sets held within the team, our ability to recognise unique contributions from individual team members is just a part of why we love what we do.
Job Description
We are looking for an enthusiastic and passionate Guest Experience Coordinator to join our team at our state-of-the-art campus in Milton Keynes. This role will form part our talented Guest Experience team supporting the Guest Experience Manager and Facilities lead in the efficient operation and presentation of our campus.
Ideally you will have a background in Reception, Retail or Facilities, with experience in a fast-paced environment, where you will be required to think quickly on your feet and multi-task various administrative projects.
Key Accountabilities of this Guest Experience Coordinator position:
- Coordinate and be the key liaison for the internal security access system, assigning access and reporting to relevant stakeholder where required
- Manage new starter administration in conjunction with the HR department as part of the onboarding process
- Raising of purchase orders for the Project Management team where applicable.
- Supervision of our onsite Merchandise store, conducting regular stock checks, placing regular orders whilst liaising with our Finance Department
- Provide regular support to the front of house Guest Experience team with welcoming contractors, fans and VIP’s
- Support the Guest Experience Manager with ad hoc administration and various project specific tasks as required
Essential Competencies of this Guest Experience Coordinator position:
- Strong communication and interpersonal skills, being able to work alongside multiple internal and external stakeholders in a professional and personable manner
- Excellent in Customer Service
- Good knowledge of Microsoft Programs
- Ability to coordinate and prioritise tasks effectively in a fast-moving and highly pressurised environment.
- Attention to detail with the ability to work using own initiative
Not only is this a fantastic role within the Guest Experience team, but it is also a fantastic team to work with here at Red Bull Racing. A good salary is just the start, there are many other benefits too such as our bonus scheme, private health care cover, life assurance scheme, workplace nursery scheme, company contributed pension scheme, on site gym & fitness classes, free daily food allowance, and a cycle to work scheme; but above all, the job satisfaction doesn’t get any better than the feeling of making a real contribution to our championship winning grand prix cars.
Job Posting End DateWed, 15 Nov 2023