Field Service Technician

Core responsibilities

  • Field Service support for our Commercial Vehicles Division, Electric Drive and bus transmission systems
  • Carry out diagnostics and repairs at customer and 3rd. party sites.
  • Carry out major unit exchanges at above locations.
  • Support with new product introductions
  • Support sales team in CV department to increase awareness of product performance, share field service opportunities and drive growth.
  • Provide technical support and advice to sales colleagues where appropriate.
  • Complete engineering reports in a timely manner
  • Monitor and control stock levels within individual's depot.
  • Working unsociable hours may arise to meet the requirements of the business.
  • Work reasonable additional hours to meet business needs.
  • Use reporting procedures to feedback quality related issues noted during the work assignment.
  • Ensure all assigned training within PEP and iHasco are kept up to date.

Professional Experience & Education

  • Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred.
  • Mechatronics or multi-skilled engineer with electrical bias
  • Background in field services and engineering
  • Experience with electric vehicles
  • Working knowledge of zero emission vehicles, electric drive/fuel cell
  • Experience with high voltage vehicle systems
  • Working knowledge of variable speed electric drives and control systems
  • Excellent diagnostic capabilities
  • Good IT skills
  • Full UK driving licence.

Package Details:-

  • Permanent Contract
  • Company Vehicle
  • Monday - Thursday, 8am to 17pm, Friday 8am - 15:30pm a 41-hour working week.
  • 50k - 60k (dependent on experience)
  • Annual Bonus (pro rata on year of joining)
  • 20 days holiday (pro rata on joining)
  • Pensions 3% EE and 6% ER
  • Life Assurance
  • Salary/Bonus Sacrifice
  • Private Health Care
  • Dental Health Care
  • Cycle to work scheme.
Organisation: 
Matchtech