Bespoke Relationship Manager

What to ExpectWhat You'll Do

  • Ensuring that McLaren’s VIP clients are given the ultimate ownership experience resulting in a customer base that advocates our brand and products.
  • Be available on the phone and social media platforms to answer client queries outside of core work hours including weekends to foster an atmosphere conducive to a long-term relationship.
  • Assisting both retailers and clients directly with their bespoke specification on vehicle orders from start to finish – take the enquiry, meet the client to assist in the design process of their car, provide a bespoke quotation, sign off the order and ensure the car is delivered as per the requirements by approving the MSO specification sheets, keeping the customer and retailer informed throughout.
  • Hosting clients, retailers and prospects to discuss in detail their vision of their bespoke car and guide them to a deliverable spec.
  • Building relationships with our most valued customers that results in an air of trust, and a desire on their part to engage with the McLaren brand fully, both financially and physically.
  • Be a first point of contact for internal teams on MSO bespoke enquiries.
  • Managing the MSO bespoke feasibility meeting with the engineering team to discuss new ideas to offer to the global market and requests that are received from retailers and customers.
  • Assisting and guiding the marketing team when confirming MSO content for motor show, events etc.
  • Hosting customer tours at MSO
  • Hosting clients at events for bespoke spec sessions and advocate the MSO brand.

What You'll Bring

  • You will be display excellent interpersonal skills, outstanding attention to detail and a working knowledge of the functioning of an automotive design and manufacturing centre.
  • Display a keen awareness of motoring trends, market influence and luxury lifestyle.
  • Exhibits an inner confidence that results in being at ease within the company of UHNW & HNW customers and their associates and to show a confidence in leading the conversation.
  • The ability to show technical competency when discussing mechanical/bespoke option requests from clients.
  • Preferable educated to degree or A-level experience

What We'll Do for You

We offer a wide – ranging benefits package, which includes:

Who Are We?

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

McLaren Automotive