Product Support Manager EMEA

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Position:
Product Support Manager EMEA

Job Description:

  • We are looking for an ambitious individual, who wants to start a career in a global organization. The person will join a team of 6 Product Support Coordinators responsible for quotation in the UK and Nordics region.

    What You Will Be Doing at Arrow?
    • As a Product Support Coordinator, you will be working in a fast-paced environment providing internal and external quoting for designated Suppliers.
    • The Product Support Coordinator will use Excel reports to check margins on all orders before they are shipped and be responsible for checking Margin recovery on orders shipped.
    • Duties will also include administration, maintenance of systems and databases.
    • You will be required to work from an In-house system or a Suppliers system to request Volume or design discount Pricing.
    • As a Product Support Coordinator, your key Interfaces will be Sales, Marketing Teams, Suppliers and Finance teams.



    What Are We Looking For?

    • Good customer focus (internal and external customers).
    • Negotiation skills essential.
    • Good communication skills.
    • Good telephone manner.
    • Confident, like contact with others.
    • Good working knowledge of Microsoft Excel.
    • Fluent English.
    • Nice to have: someone with a buying background.



    What is in it For You?

    • This is a full-time position.
    • Working in a multicultural environment.
    • Holiday: 25 days.
    • Working hours: Mon-Fri 8.30-5.00 with 1h for lunch/ Mon-Fri 9.00-5.30 with 1h for lunch.
    • Permanent contract with 6 months probation period.
    • AON Plus benefit - the service offers a whole range of discounts and deals from leading brands and local retailers.
    • Employee Assistance Program.
    • Tastecard Membership.
    • Cycle to Work Scheme.


    Our story

    As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

    Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

  • Additional Job Description
    Additional Job Description


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Location:
UK-Harlow, United Kingdom (Kao Park Hockham Way)

Time Type:
Full time

Job Category:
Product Management & Supplier Marketing

Unternehmen / Organisation: 
Arrow Electronics