OB PURPOSE
The role of the Apprentice Service Advisor is to:
Gain an understanding and knowledge of all aspects of the vehicle service department, throughout a period of introduction.
Department/Business/Location:
Service department
Reports to:
Aftersales Manager
KEY RESPONSIBILITIES
To handle customer enquiries and queries promptly and efficiently.
Maintain high levels of customer satisfaction.
Qualify service and customer requirements to aid diagnosing of vehicle problems where appropriate.
JOB PURPOSE
The role of the Parts Advisor is to:
Gain an understanding and knowledge of all aspects of the parts department, throughout a period of introduction.
Department/Business/Location:
Parts
Reports to:
Parts Manager and Aftersales Manager
KEY RESPONSIBILITIES
Receive, record and bin parts and consumables from manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.
Established since 1931, we are a successful and progressive third generation family owned business. In 2022 our turnover was over £600m and we now employ over 1000 valued members of staff.
Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.
Established since 1931, we are a successful and progressive third generation family owned business. In 2022 our turnover was over £600m and we now employ over 1000 valued members of staff.
Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, MAN, McLaren, and most recent addition, Volvo. We have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.
JOB PURPOSE
Hours: Mon - Fri, 7.30am - 5.30pm. 1 in 4 Saturdays on a rota basisBased at Crawley Audi - The role of the Full Time Workshop Controller is to:
Manage the process of optimising workshop resources to meet agreed departmental budgets.
Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
Department/Business/Location:
Workshop
Reports to:
Aftersales Manager
Direct Reports:
Technicians