Responsibilities & Duties: Responsible for managing the ordering activity for the organization, including timely and accurate entry and processing of all orders received.
- Professionally handle client or team queries.
- Politely handle inbound calls, and gather information to create sales orders.
- Generate and process sales orders in the ERP system according to company policy and customer requirements. Receive new incoming orders, run payments, and set up customer profiles in the ERP system.
- Optimize orders to ensure maximum sales can be realized.
- Secure necessary customer agreements, compliance authorizations, and fraud verification.
- Allocate and track orders or returns, and provide updates to the customer or team as needed.
- Investigate and analyze order details for accuracy, consistency, and conformance to company and customer standards. Resolve or escalate discrepancies to make necessary corrections.
- Collaborate with management teams to determine ways to optimize sales levels, maintain efficiency, and minimize cost. Implement and administer procedures to enhance operations.
Skills/Attributes required:
- Excellent verbal and written English communication skills
- Numbers-driven
- Accurate and timely data entry skills
- Experience in working with suppliers and customers to resolve order issues
- Computer capable, experienced with MS Excel
- Competent with ERP systems
- Preferred experience working within the automotive industry
Qualifications/Experience required:
- Ideal experience in Sales or Business Administration
- 2 years of experience in a numbers-driven or data-entry role
Additional information:
- We offer a competitive salary, health, dental, 401K, and paid vacation and holidays.
- Full-time Day shifts are 9 am through 5 pm Monday through Friday
- Strong team culture: Car-enthusiasts and gearheads are a major plus!
Organization:
Fabspeed Motorsport