Operations Lead (Digital Operations)

About The Role

Main Duties and Responsibilities

  • Further the strategy for operations across F1 digital properties
  • Manage day to day activities of Operations Managers and Analysts
  • Provide technical insight on incidents and changes impacting digital properties
  • Ensure services are delivered to the highest levels of quality and availability, working with partners to reach root cause and develop improvement plans
  • Act as a point of escalation for digital throughout a subset of race weekends
  • Work with peers in, Technology and Product teams to prioritise service improvement changes
  • To complete all mandatory training within specified timelines.
  • To operate safely at all times in line with Company health and safety requirements
  • To undertake other duties within your capabilities as your Group Manager may assign to you from time to time.

About You

 

  • Educated to degree level or relevant industry expertise
  • Professional qualifications or certificates relating to service management  You have managed a team
  • Comfortable when working in incident scenarios
  • You have worked with large audience consumer facing products
  • You have a methodical approach to problem solving
  • Demonstrable technical problem solving skills
  • Working knowledge of cloud platforms
  • Strong stakeholder management skills
  • Excellent communicator (spoken and written)
  • Positive ‘can do’ attitude
  • Proactive worker, able to define and manage own workload
  • Excellent attention to detail
Organization: 
Formula One