IT Assistant Manager

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit www.FiskerInc.com – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Fisker Inc. is seeking a strong IT Assistant Manager for an immediate need. This role requires deep technical and site(s) management knowledge to understand what and how Internal/External teams should leverage platform capabilities and services to accelerate service delivery, improve scalability, and enable interoperability across Fisker IT ecosystems.

Job Description

  • 5+ years of experience with IT Helpdesk Management, Hardware Asset Management, Mobile enablement and Reports and Dashboards Management.

  • Hands-on with End Users and Asset Management Process and Best practices.

  • Management, work with FP&A on asset management.

  • Set up foundation data such as hardware model, entitlement data, asset classes.

  • Set up stock room and stock room rules, inventory management globally.

  • Configure dashboard for installed hardware and available hardware models.

  • Communicate product information: including roadmap, specifications, value proposition, asset training tools and competitive information to stakeholders.

  • Provide status updates to PMO for regular reporting cycles.

  • Hands-on technical delivery including required documentation of cost-effective solutions for the organization.

  • Manage product lifecycles: continually evaluate product performance and key customer insights to ensure new product needs are identified in advance to address needs before product obsolescence.

  • Create and execute development plans as appropriate to meet changing needs and requirements.

Qualifications Required

  • Minimum of 5-year HANDS-ON experience with Helpdesk, Infrastructure Networking Builds, ITIL, CMDB, Hardware Asset Management

  • Expert in IT Asset Management Lifecycle processes (including hardware and software)

  • Experience with project management methodologies, concepts and tools use of quality management systems, project management tracking systems (e.g., Service Now, Confluence, Jira, MS Project, etc.)

  • Good people skills, including collaboration, communication, relationship building, and negotiation.

  • Demonstrated ability to adapt tactics and strategies to fast moving, rapidly evolving marketplace.

  • Demonstrate superior customer service.

  • Self-motivated, practice and possesses the ability to learn quickly.

  • Demonstrated project/lifecycle management experience in organizing, planning, and executing from conception through implementation.

  • Ability to lead and facilitate large working sessions with all levels of staff.

Organization: 
Fisker Inc