Operating a renowned global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series.
The drive to deliver championship-winning machinery is what excites and strengthens our engineering team; and the key to our continuing success starts with you having influence throughout the core procedures of all our vehicles – from concepts and original designs, to running test programmes and defining the means to enhance maximum performance.
We love what we do, and passion drives our success.
We’re looking to appoint a Head of Customer Engineering to lead technical support at the very core of our business. Enhancing relationships amongst our championship-winning customers, the Head of Customer Engineering will play a pivotal role – ensuring our unrivalled customer service is upheld with the very highest level of engineering support, diagnosis, and development.
The role and responsibilities include:
Delivering innovative engineering solutions from initial concepts through to production.
Fault diagnosis and resolution.
Mentoring junior engineers.
Accurately evaluating and reporting on test items.
Identifying potential performance or reliability improvements.
Managing project workloads to suit defined deadlines.
WHO WE’RE LOOKING FOR
We’re looking to bring a group of self-motivated team players together with an enthusiastic and positive attitude – all sharing our determination to deliver the very best results.
You should be educated to degree level in motorsport or automotive engineering, and have a minimum of three years’ experience within the industry.
Knowledge of the latest manufacturing techniques and materials is essential, with a thorough understanding of motor vehicles and their systems.
You should have experience of data logging and analysis software, and be confident in delivering a consistently high level of performance and quality in a time-sensitive environment.
You should be well organised and delivery focused, with a strong analytical approach and meticulous attention to detail.
You should be able to produce customer-facing technical documents, and have excellent interpersonal skills – capable of building strong relationships while offering a professional image at all times.
WHAT WE OFFER
Situated on the edge of the English Lake District National Park, M-Sport UK is unique in offering the fast-paced, adrenaline-fuelled action expected from a career in International Motorsport mere minutes from the tranquillity of the Lakeland fells and all they have to offer in terms of recreation and wellbeing.
We also offer a range of employee benefits including: a flexible working day, discounted gym membership, discount reward scheme, cycle to work scheme, company contributed pension, life assurance and company healthcare plan as well as a dedicated Work Culture Team with regular meetings, competitions and activities.