The position of window clerk is given to the associates dealing in Sales, Service, and Distribution at the Post Office.
At the starting level, the average salary of a Window Clerk is from $16.25 to $23.56 for an hour.
It is a permanent position and the appointed person is entitled to all federal benefits including Paid Vacation & Sick Leave, Health Benefits & Life Insurance, Retirement Plan.
Window Clerk is a highly respectable and valued position.
Window Clerks have to answers the queries from customers, related to any postal issue, like postage, mail items, prices, etc.
The key responsibilities of a Window Clerk :
- Receiving the inbound letters and parcels.
- Selling postal items like postal cards, revenue stamps, and stamped envelopes.
- Filling out and selling of money orders.
- Handling purchase transactions that involve mailing supplies and accessories.
- Dropping the mails in the pigeon holes of mail racks and in bags according to their corresponding address.
- Examining mails to ensure appropriate postage.
- Maintaining records and files, and executing the report submission.
- Dedicatedly handling the window transactions.
- Performing distribution duties, according to the workload.
- Verifying mails for postage and ensuring proper mailing condition.
- Answering customer's questions about prices, post office boxes and postage of different material.
- Filling different kind of forms like the address change, theft, or loss of mail form and other postal associated forms.
- Handling the documentation of claims and providing window assistance to the customers.
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