Trackside IT Systems Technician

Join the newest successful Formula One team! At Haas F1 Team, we are looking to grow our team and have an exciting position available in our IT department. This is an opportunity for experienced and team-oriented individuals to make a substantial impact within a small, fast-paced team.

We are a young, dynamic, and expanding team that is building an open, discursive environment full of opportunities for motivated individuals pursing a challenge. Haas F1 Team is designed to allow the best and brightest talent to excel within the premier form of racing in the world. The team debuted in the FIA Formula One World Championship in 2016, becoming the first American-led Formula One team since 1986. Founded by industrialist Gene Haas, the team is based in Kannapolis, North Carolina, USA, with team operations in Banbury, UK and Parma, Italy. Now in our fifth season, we have proven to be competitive with our uniquely-designed team that has quickly demonstrated a desire to win!

General Summary:

This position reports to the Trackside IT Team Leader or their designee; is located in Banbury, UK. Responsible for the deployment, support and development of trackside IT systems for the Haas F1 Team.  They will play a key part in ensuring the delivery of best in class IT to the company and its users.

Key Responsibilities:

  • Promote teamwork and effective communications to develop working relationships between all personnel and departments.
  • Deploy, support and pack away trackside IT systems at all race and test events, maintaining maximum uptime and reliability, following all checklists and monitoring throughout event
  • Plan and perform upgrades and changes to infrastructure both in and out of the racing season, adhering to change control and risk management.
  • Provide 1st to 3rd line technical support to users at the track & factory, ensuring SLA’s and targets are met.
  • Maintain and troubleshoot the trackside network (LAN, WAN and WLAN).
  • Support server hardware, storage platforms and security appliances.
  •  Support and administer Windows based services such as Active Directory, Group Policy, DNS and DHCP.
  • Support, administer and develop virtualization platforms.
  • Support F1 specific hardware and software at track and factory.
  • Manage trackside inventory, stock levels, forecasts and procurement.
  • Complete reports in a timely manner, and ensure documentation is kept up to date and accurate.
  • Adhere to all IT and wider business processes and policies.
  • Follow all safety regulations in all venues.
  •  Other duties as assigned by the Trackside IT Team Leader.

Education and Work Experience:

GCSE, High School diploma or equivalent required. Further education including BSc or MIS in Computer Science required, or equivalent work experience. Typically requires at least 2-3 years’ experience in the IT field.  Exposure to a racing environment preferred.  Working in an international environment desirable. 

Specialized Knowledge and Skills:

  • Have relevant experience in a similar technical position, ideally in a motorsport or other pressured environment.
  • An exception service orientated mindset, with experience of user support as well as infrastructure & technical development and troubleshooting.
  •  Be able to work independently, to strict deadlines as well as being a strong team player
  •  A quick thinker, be a flexible and adaptive character with the ability react to and solve problems with speed and efficiency, sometimes under highly pressurized situations.
  • Be extremely self-driven and motivated to be the best at what you do every day.
  •  A willingness to constantly learn and develop both personal and technical skills.

Equipment and Applications:

  • Solid understanding of Ethernet networking, switching, routing, network installations and troubleshooting. CCNA or equivalent certifications is an advantage.
  •  Strong knowledge of Windows Server, desktop environments, virtualisation and Active Directory.
  •  A working knowledge of McLaren Applied Technology software such as Atlas, System Monitor, Atlas Data Server and SQL Race is advantageous.

Work Environment Physical Demands:

An ability to work and prioritize within a high pressure, time sensitive environment while retaining a methodical approach is essential. The role requires extensive international travel and a willingness to work long and flexible hours including weekends.

This position may require lifting to 50 pounds, repeated bending, squatting and manual dexterity. Fast-paced work environment requiring heavy mental demands. Work environment includes machinery, race cars, 7-post and other rigs, grinding debris, and hazardous fluids. All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation.

This job description may not detail some less major duties, nor cover duties of a similar nature, which may from time to time be reasonably required by the relevant manager.