Sonoma Raceway is a key location in the Speedway Motorsports nationwide network of entertainment venues. Speedway Motorsports maintains a consistent focus on four core principles:
- Take care of our teammates
- Be known for remarkable events
- Make a positive impact on the community
- Profitably improve our business and operations
The applicant will be expected to have a GLOBE mentality. GLOBE stands for Generously Lending Our Best Efforts. This is done by holding themselves and their teammates accountable for taking our best practices “the last mile” – optimizing them for maximum value to all stakeholders while sharing insights on how to improve our company.
Position Purpose:
Sonoma Raceway is accepting applications for the full-time position of Ticket Sales Executive. The successful candidate will be responsible for selling tickets and providing exceptional customer service for Sonoma Raceway events, including but not limited to NASCAR & NHRA national series events and other major events at the raceway. In addition, they will sell tickets to other national events at other Speedway Motorsports operated facilities (Atlanta, Bristol, Charlotte, Las Vegas, New Hampshire, and Texas) and events (Circuit of the Americas).
Position Responsibility:
- Provide memorable, world-class customer service
- Sell individual event, weekend and season tickets to Sonoma Raceway events
- Make 75-100 outbound calls per day through targeting campaigns
- Upselling & premium seating sales
- Manage leads through CRM database management
- Manage a wide-ranging customer portfolio
- Work all Sonoma Raceway ticketed events (approx. 15-25 event days per year)
- Opportunity for travel to work other Speedway Motorsports events
- Exceed Expectations of our guests and stakeholders
Requirements:
- Bachelor’s Degree in an appropriate field of study, or a minimum of 1-year sales experience
- Ability to work as a team player
- Ability to attend assigned events (evenings and weekend hours and possibly holidays)
- Proficiency in Proficient in basic computer software programs (Microsoft Office, Google Docs, Zoom); experience with Ticketmaster Archtics a plus
- Strong organizational and communication skills
- Excellent customer service skills
Who we are:
Sonoma Raceway is situated in the Sonoma Valley and hosts the best in motorsports entertainment, including the NASCAR Cup Series, NHRA Camping World Drag Racing Series, vintage car racing, and more. The facility boasts a world-class road course, as well as a quarter-mile drag strip. In addition, the raceway hosts a variety of annual community and fundraising events (www.SonomaRaceway.com, @RaceSonoma, facebook.com/RaceSonoma).
Of Note:
Sonoma Raceway is an Employer of National Service. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.