At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
The Ticket/Event Operations Coordinator will be responsible for the daily coordination of several key ticket/event operations functions at Phoenix Raceway. The ideal candidate will have great time management skills, be very detail oriented, and have previous experience working within a Ticket Office/Event Operations in the Sports and Entertainment industry.
POSITION RESPONSIBILITIES
- Use of ProVenue ticket software (tickets.com) for departmental tasks as needed and/or that are assigned by Department Head.
- Daily management of Customer Action Forms and Ticket Office Emails.
- Assist with post NASCAR weekend survey results.
- Daily management of Credit Card/Cash/Check Deposits.
- Event rental logistics including but limited to scheduling, planning for staffing & services, event set up & tear down.
- Assist in completing department projects as needed and/or that are assigned by Department Head, and/or other Departments at Phoenix Raceway.
- Lead Key Race Weekend preparation efforts such as: Staffing, training, and Facility Set up.
- Assist with assignment/set up of scanners prior to and including NASCAR event weekends.
- Supervise and Act as key point of contact for the Phoenix Raceway Ticket Office during Race Weeks.
- Serve as liaison between Ticket Operations and Regional Sales/Service Team.
- Provide exceptional customer service to internal and external customers.
QUALIFICATIONS
- Bachelor’s degree in Business, Sport Management, Sales, Marketing or related field
- Minimum of one (1) year of previous Ticket Office experience in Professional Sports and Entertainment Industry
- Previous experience working with ProVenue Ticket Software (tickets.com)
- Excellent Time Management and organizational skills
- Skilled in use of Microsoft programs (Excel, Word, Outlook, etc)
- Knowledge of and interest in NASCAR and/or motorsports industry a plus
Apply Now!
Learn more about this role and our team by applying at www.careers.nascar.com for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.