Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.
We currently have an exciting opportunity for a Serviceability Engineer to join our Service Engineering and Aftersales Team based in the Gordon Murray Automotive Head Quarters in Surrey.
Responsibilities:
Reporting to the Service Engineering Manager, you will be responsible for areas of Service Engineering project deliverables including;
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Vehicle-Development Project Gateways, ensuring all Aftersales deliverables achieve either Green or Amber status
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Benchmarking of competitors for serviceability and cost of ownership
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Ensure Vehicle Design serviceability targets are achieved through CAD assessment, design control meetings and physical reviews
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Work closely with vehicle designers to ensure that serviceability targets are understood and met
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Specify and deliver special workshop equipment and manage suppliers
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Support the delivery of the Gordon Murray Automotive Diagnostic System
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The development and delivery of maintenance repair methodologies and instructions
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The development and delivery of body repair methodologies and instructions and manage suppliers
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The development and delivery of the Spare Parts manual
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Support the Aftersales Technical Support team with technical and diagnostic problem solving
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Proofread workshop related technical information for content accuracy
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Assess design changes through the lifecycle of each model and variant which effects technical workshop documentation
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The creation and management of Owners Documentation in conjunction with the Creative Department (hardback and electronic versions)
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Support the translation of all necessary types of Approved repair centre and Customer documentation
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Be instrumental in delivering initiatives to improve productivity and efficiency within the department
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Support the creation of timing plans and business cases for Service Engineering related projects and ensure these are delivered within agreed timelines
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Liaise and work closely with internal and external stakeholders and business units ensuring cross functionality
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To carry out any other appropriate work as required by the company
Experience and Qualifications:
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Educated to degree level or equivalent desirable
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Previous experience in an Automotive Manufacturing or Head Office environment
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Extensive knowledge of whole vehicle service, maintenance and repair techniques
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Good working knowledge of vehicles, vehicle systems and an understanding of the latest vehicle technologies
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Experience of Vehicle Diagnostic and Technical Publication Systems
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Experience of using CAD visualisation tools (CATIA Experience desirable, but not essential)
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Bill of Materials or change management experience
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Proven track record for project management
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Computer literate – Microsoft Office suite
Personal attributes / behavioural skills for position:
- Well presented, with professional mannerisms befitting of the Gordon Murray organisation
- Adaptable, quick thinking, decisive, showing strong initiative and self determination
- Strong planning, good follows up skills, meticulous in detail
- Demonstrates a methodical approach
- Good team working habits
- Confident with good interpersonal & communication, (especially verbal & written) skills
- Flexible approach to working hours
- Mobile & willingness to travel abroad as requested