Sales Co-ordinator

Role Purpose:

To provide support to the Partnerships team and help respond to customer and prospect queries. To contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Key Responsibilities:

  • Co-ordinate and produce Sales decks for Partnerships team.
  • Support in the process of responding to Sales proposals
  • Develop and monitor performance indicators including success of campaigns
  • Execution and delivery of various types of advertising.
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Key Deliverables:

  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help support the Partnerships team

Skills and Experience Required:

  • Proven work experience of Sales administration
  • Experience of bid administration
  • Hands on experience of CRM systems
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills

Knowledge Required:

  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices

Qualifications Required:

  • BS degree in Marketing or associated degree in relevant field a plus