Reporting to the PLM System Manager, you will be responsible for the day to day running and system improvements of the McLaren Racing PLM/CAD solution.
Principal Accountabilities:
- Provide 1st line support from questions and operational issues that need immediate resolution.
- Provide 2nd and 3rd line support in development of the PLM solutions, methods, best practices and integrations to external systems
- Requirements capture, specification writing for changes, new features and interfaces.
- Play a key role in the technical rollout of future system and process enhancements.
- Configure and test our PLM system based on business requirements and industry best-practices.
- Assist in identifying additional system value and process improvements.
- Assisting data migration activities, and system interfaces.
- System monitoring and reporting, preventative actions for system stability.
- Proactively engage in system improvements, converting requirements into solutions.
- Monitor the quality of our PLM data, ensuring data accuracy.
Knowledge, Skills and Experience:
Essential
- Demonstrate high level of understanding of Dassualt Systemes 3DExperience platform in an engineering environment.
- Strong experience in developing, deploying and supporting PLM solutions.
- Strong understanding of PLM software best-practices and methodologies.
- Proven experience providing effective operational support for PLM.
- Strong understanding of 3DExperience people and organisation.
- Good knowledge of PDM, BOM structures, Change Management.
- Experienced in collaborating with internal and external stakeholders.
- Proven track record in project execution and delivering system improvements.
- Effective communicator demonstrating interpersonal and negotiation skills.
- Familiarity with Microsoft 365 applications.
Preferable
- Qualified to Degree level in Engineering / Business systems.
- Understanding of infrastructure requirements for application servers.
- Enthusiastic, inquisitive, and agile approach to complex tasks management.
- MQL, Collaborative Space Admin, and Route Template experience.
- Technically minded and confident conducting technical dialogue with colleagues and technology partners.
- Basic understanding of modern design and manufacturing practices and procedures.
- Basic understanding of programming in languages such as VB.Net.
Personal Attributes:
- A team player who establishes and maintains effective working relationships with people at all levels.
- Good communicator, able to listen, express and articulate information effectively, in a professional manner always.
- Flexibility to handle multiple projects simultaneously, and change priorities based on revised business requirements
- Able to demonstrate sound time and priority management, taking corrective action and building in contingencies as necessary.
- Pro-actively develops relationships by making efforts to listen to and to understand both clients and their customers.
- Ensures quality standards and productivity goals are met.
- Able to scope a project, identify research requirements and the critical success factors by which the outcome will be measured.
- Delivers results within pre-determined timescales.
- Understands and recognises the need for change to continually drive business performance.
- Creates and encourages new and imaginative approaches to work where this does not incur risk or adverse effect on budgetary constraint.
- Identifies fresh approaches and is pro-active in making attempts to improve processes and functions which align with company objectives and decisions.
- Anticipates and provides solutions to client and customer needs.
- Treats partners fairly and gives high priority to interaction and quality of service.
- Ability to liaise with IT specialists – Able to ensure McLaren Racing requirements are understood for each project.
- Keeping abreast of new solutions and improvements.
- Takes the initiative and accepts responsibility for managing his/her own professional, skill and personal development.
Role Dimensions:
- Occasional travel required.
- Flexibility to work additional hours if required.