Are you sales oriented and love German cars? Do you thrive on such high performance car names like Audi and Porsche? Are you support focused and enjoy helping customers? Are you technically competent with cars, able to help write up sales orders, work orders and estimates for customers? Can you multi-task, communicate well and enjoy a fast paced environment? Do you want to be part of making some of the fastest Audi’s in the world?
JH Motorsports, Inc. (JHM), a “started from scratch” business since 2006, is a rapidly expanding company in Lathrop, CA that designs, manufactures and sells performance and OEM replacement parts for Audi’s and Volkswagens. JHM is an online and over the phone retailer with a full service and repair shop on premise. Basically…an R&D center, parts center and a service shop on steroids all combined in one! Hardworking, dedicated and passionate are some of the words that describe the culture at JHM. Many of the employees have been there since its inception, and it is a passionate and team work environment that allows employees to thrive and truly enjoy their work.
As a Customer Liason at JHM, you are the go between the customer and the service shop / parts store. You will get involved with everything…including sales/customer service/technical support, test driving vehicles, educating and keeping customers up to date and tracking repair status. Your job is to make sure you listen to customers, communicate their needs to the right people, and upmost make sure their needs are fully taken care of. You will prepare sales orders, work orders, estimates as well as keeping detailed records and helping to schedule and distribute work to staff. You are truly the “Liason”. JHM’s reputation is being an industry expert on Audi/Volkswagen service…and you will need to uphold that image.
If you are a team player that respects their team and peers, professional in work ethic and attitude, great communicator and just loves Audi’s, we would love to have you come work for us!
We provide full medical benefits, competitive salary paid vacation, paid holidays and a 401K program. We also provide heavily discounted maintenance and/or upgrades to your Audi and VW!
Qualifications and requirements:
- Knowledge of Audi/VW/Porsche cars and parts(Preferred)
- Good overall mechanical aptitude, and ability to understand how automotive parts and systems work.
- Experience in sales and customer service.
- Excellent customer service skills
- Drive for positive and professional communication with others, both team members and customers.
- Ability to multi-task
- Quality focus
- Communication skills
- High School Diploma or equivalent
- Valid Driver’s License
Working Conditions:
- Sitting at a desk for periods of time
- Consulting with technicians in shop
- Consulting with shipping department
- Constant interacting with customers