Job Summary: The Operations Coordinator is the key person to bring needed elements together for a successful Ford Performance Racing School (FPRS) program. They will be closely involved in setting up for an exceptional guest experience. This is accomplished through effective handling of student communications, resource planning, and program hosting. They will also assist with the FPRS retail operation. They champion the company’s Mission and Vision, and model the company’s values.
Specific Accountabilities and Responsibilities:
- Protect the moral, legal and financial well-being of The Ford Performance Racing School
- Customer service representative for assigned FPRS programs – executing the student communications plan – ensuring accurate student information
- Program host for any programs happening during scheduled shifts – student check-ins and classroom management (program setup and teardown)
- Coordinate resources and supplies for assigned FPRS programs – distribute time-critical information appropriately
- Plan and coordinate food and beverage needs for FPRS programs
- Assist with retail sales and inventory management
- Continually work with other team members to find new and better ways of doing business with an emphasis on safety, accountability, leadership and guest service
- Other job duties as assigned