Job Description:
Essential functions
- Perform all repairs and services with integrity and 100% accuracy. (Done right the first time)
- Competent in diagnosing any and all systems and repairing any product sold in the dealership.
- Ability to maintain all certifications current for all OEM's sold within dealership.
- Perform and attend all trainings for new unit updates at an acceptable rate.
- Beat or meet "Flat rate" labor times set by the OEM for all work performed.
- Log "Complaint-Cause-Correction" in Repair Order and follow Repair order process while inputting all parts, data and notes into Repair Order.
- Offer "Additional Service Requested" items found on units while performing requested service work.
Less-essential functions
- Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole
- Follow company dress codes and be well groomed at all times.
- Keep the work area and department clean at all times.
- Maintain a positive working relationship with all other employees.