Manager, Learning & Development - Product

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit www.FiskerInc.com – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Role Overview

The Learning & Development Manager for Product will lead development and implementation of instructional design and training plans aimed to ensure every Fisker associate is fully trained on the product we build: electric vehicles. They will also lead implementation of new training curriculum into operations and ensure successful attendance and completions are properly tracked. A wide degree of creativity, self-motivation, discretion, and independent judgment is expected and required. High energy and passion for providing tools for success are necessary.

Responsibilities

  • Actively promote a culture of safety and quality in accordance with Fisker and industry standards

  • Lead and build a training organization specifically focused on product: the vehicles and EV ownership

  • Run RFI/RPF vendor selection process and develop instructional design to define program outcomes

  • Understands the importance of customer satisfaction for both sales and service and how training can impact results

  • Develop core concepts and objectives of instructor led courses to ensure consistency and all training throughout the program

  • Oversee the implementation of new and existing course content

  • Utilize product and regionally specific reporting to improve training effectiveness

  • Research, strategize and adapt instructional content or learning solutions for a variety of learning styles with varying skill levels

  • Stay current on industry trends and emerging functional expertise theories and tools

  • Manage the relationship and feedback loop with all teams

  • Support creation and evaluation of departmental KPIs

  • Evaluate and provide business justification for team staffing

  • Support recruitment and hiring efforts

  • Monitor and control team's expenses and budget

  • Set and communicate team goals

Basic Qualifications / Knowledge / Experience

  • Bachelor’s degree required

  • 5–7 years’ experience in training, within the automotive industry is a plus

  • 3–5 years of program management experience, PMP certification is a plus

  • Strong organization and communication skills

  • Advanced skills in Microsoft Office suite of products

  • Proven ability to learn new systems quickly

  • Initiative-taker who is purposeful, highly motivated and comfortable working in a dynamic, demanding environment

  • Proven superior attention to detail as this is the foundation of the position

  • Positive, enthusiastic, and enthusiastic mindset

  • Proven ability to develop collaborative relationships and function as a well-respected, trusted partner and team leader

  • Presentation and communication skills required

  • Passion for electric vehicles and sustainability

  • Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history

  • Fluent spoken and written English

Preferred Skills / Experience / Competences

  • Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.

  • Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.

  • Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.

  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.

  • Analytical Thinking: Gather relevant information, identify key issues, compare data from various sources; draw appropriate conclusions to arrive at appropriate solutions.

  • Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.

  • Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

Additional Requirements.

  • Must be willing to travel both domestically, as well as internationally, as required

Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Organisation: 
Fisker Inc