We have an exciting opportunity for an IT Analyst (Systems Admin) who is customer service driven and has experience in systems administration.
The selected candidate will have a can do attitude, take ownership of projects and have excellent communication skills.
Working within a lean team of highly motivated specialists, this role represents an opportunity to exercise a high degree of autonomy and for the selected candidate to really make their mark.
The hands-on role will involve providing 2nd/3rd line support for IT systems covering all aspects of the IT infrastructure including:
- Delivery of new or improved IT system solutions
- Installation, configuration and administration of operating systems and applications
- Implementation, configuration and administration of hardware platforms
- Maintaining operations & administration processes
- Prioritising and balancing important tasks
- Logging and tracking of project issues and risks
- Logging and tracking of service desk calls
- Maintaining and supporting change management processes
- Regular stock control, asset and software assessment
- Attendance and active participation in IT meetings
The selected candidate will have at least 5 years current experience in a similar role with experience in the following platforms: Hyper-converged infrastructure; VMware; MS Windows Server; MS Windows; MS Office; Active Directory; MS Azure; O365; MS Exchange; MS SQL; MS Terminal Services; Client & Server hardware; SAN & Storage hardware; Networking/Firewalls; Security; Audio/Visual & Comms.
Hybrid/Cloud and Unix experience would be beneficial.
Within this role, the selected candidate will need to be prepared to occasionally work outside of normal working hours. This may include late nights and weekends. This role may also include some travel.