Guest Services Intern

Company Overview

Daytona International Speedway is the home of “The Great American Race” – the DAYTONA 500!  Since the conclusion of our massive renovation, Daytona International Speedway now hosts a diverse calendar of events all year long. Daytona International Speedway is owned by NASCAR, an American auto racing sanctioning and operating company best known for its stock-car racing. NASCAR owns & operates 16 of the nation’s major motorsports entertainment facilities.

Job Description

Daytona International Speedway seeks a talented professional to join in the position of Guest Services Intern based in our Daytona Beach, FL office.

Learning Objectives

Gain knowledge and understanding of:

  • Working in the Sports and Entertainment fields
  • Time management in a fast-paced environment
  • Delivering a great guest experience during all events
  • Overseeing an employee workforce for large and small scale events

Project:

  • Point of contact for the Guest Services Department for a specified project
  • Manage all aspects of the project, including planning, implementation, and follow-up

Responsibilities

Event Days:

  • Observe, learn from, and assist the Guest Services Department in the preparation and execution of all events throughout the internship
  • Guest Services Department includes Admissions, ADA Carts, Guest Services Booths, Trams, Venue, and Wardrobe
  • Assist with employee check-in and check-out, issuing employee uniforms and credentials
  • Assist management in overseeing all seasonal event staff
  • Other duties as assigned

Non-Event Days:

  • Attend pre-event planning meetings
  • Assist with hiring events
  • Assist with the processing of new hire paperwork
  • Assist with employee training sessions
  • Schedule event staff via the ABI Mastermind system
  • Assist with coordinating volunteer schedules
  • Other duties as assigned

Qualifications:

  • Currently pursuing a degree or a recent graduate
  • Must be friendly, enthusiastic, personable, and reliable
  • Proficient in Microsoft Office applications
  • Must be able to pass a driver license check
  • Must be able to lift 25 pounds

Availability:

  • January 4, 2021 – July 6, 2021
  • Work all events
  • Position requires flexible hours, including evening, weekends and some late nights

Apply Now:

Learn more about this role and our team by applying at www.careers.nascar.com for consideration. 

We are a company unlike any other. At NASCAR, you will find a community of passionate individuals who care about the sport and are united in seeing it grow. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.