Position Summary
Guest Services Gate Ambassadors are an important part of the Talladega Experience. Members work at Admission Gates, Tunnels, or the Infield Crossover Gate depending on qualifications and interest. Each area is responsible for bringing our Guests an unforgettable racing experience.
Responsibilities at the Admission Gates:
- Properly scanning each Guests ticket for valid access into the facility.
- Properly checking each Guests credential for valid access into the facility.
- Checking vehicles for valid access into the facility at corresponding vehicle entry points.
- Assisting Guests with accurate directions and any other assistance on property.
- All other duties assigned.
Responsibilities at the Tunnels/Crossover Gate:
- Checking each vehicle for valid access into the infield.
- Checking each RV for any items that are prohibited from entrance into the infield campgrounds.
- Checking each Person’s Ticket or Credential for valid access into the infield.
- All other duties assigned
Qualifications:
- Must be friendly, enthusiastic, and personable
- Customer service experience preferred
- Strong communication skills
- Must learn quickly and be trainable
- Ability to work in a fast-paced & high stress environment
- Ability to be on feet for extended periods of time (8-12 hours)
- Ability to work outside in variable seasonal weather conditions
- Ability to work with others and take direction
- Must be able to work nights, weekends and holidays as assigned
- Must follow dress code and have a clean, presentable appearance at all times.
Dates/Hours Needed:
Gate Ambassadors are ONLY a seasonal/temporary event based position. Main events run May, and October with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions.
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.