Position Summary
Event Tram Ambassadors ride on a tram to ensure guests remain seated while the tram is in motion. Assist guests as necessary and as directed by the tram plaza supervisors when loading and unloading trams at tram plazas. Ambassador alerts the driver immediately upon observing any unsafe movement of guests or incidents jeopardizing fan safety, equipment malfunction or failure. Ambassador must make PA announcements and play the designated PA message for each segment. Additionally you may be assigned to work as a plaza attendant.
Responsibilities of the Tram Ambassador:
- Assisting guests with the loading and unloading of the trams
- Enforcing Speedway policies and procedures
- Providing event information to all guests
- Assist the Tram Driver in checking your tram to make sure all is in working order
- All other duties assigned.
Qualifications:
- Strong communications and customer service skills
- Ability to work in a fast paced and high stress environment
- Ability to work outdoors in changing weather conditions for extended periods
- Must be able to work nights, weekends and holidays as assigned
- Positive attitude, friendly and outgoing
- Must follow dress code and have a clean, presentable appearance at all times.
- Ability to work with others and take direction
- Must learn quickly and be trainable
Reporting Relationships:
The Tram Ambassadors will be under the close supervision of the Tram Operations Supervisors for Talladega Superspeedway with some additional responsibilities assigned by the Director of Guest Services/Manager of Guest Services.
Dates/Hours Needed:
Tram Ambassadors are ONLY a seasonal/temporary event based position. Main events run May, October and July with possible smaller events throughout the year. Shift length: 8-12 hours depending on specific event needs and event conditions.
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.