General Manager

Location: Daytona Sandown Park, KT10 8AN

Hours: Full-Time – 40 hours per week

Salary: £Competitive

This is an exciting opportunity to run a Go Kart track based in Esher, Surrey. The position would suit an individual who is looking for a diverse and challenging role with responsibility of running and managing the circuit combined with hospitality and conference facilities.

 ROLE & RESPONSIBILITIES

The General Manager is responsible for the smooth and safe day-to-day running of the venue.

Main areas of responsibilities:

·         Staff management and training

·         Managing daily operations

·         Ensuring high standard product quality is maintained

·         Exceptional service delivery is achieved

·         Meeting financial objectives

A passionate advocate for the customer experience, you'll identify key business priorities, evaluate operational processes and implement change, inspiring and engaging your team and deliver smooth and safe Race events both in terms of service and product.

The successful candidate will be able to show experience in managing and developing a team of over 50 staff, including 3 department heads. Ensuring that the entire team pulls together to deliver Daytona's renowned customer service and safety level is a key element of the role.

 ESSENTIAL SKILLS & EXPERIENCE

You will need strong organisational, motivational and communication skills at all levels. You must be able to manage, engage, train, incentivise and supervise staff whilst ensuring adequate staffing levels. Adept financial knowledge is essential. You must maintain and develop exceptional levels of service and full responsibility for the health and safety of your staff and customers.

You must be commercially driven with a passion and flair for marketing, you will have your finger on the pulse when it comes to managing and running events.

You will be a high calibre individual with confident and charismatic communication skills with a flexible, can do attitude and the ability to meet tight deadlines. You will be expected to continually drive, influence and improve performance across the venue.

You will be a confident communicator at all levels with a sparkling personality and a natural ability in public speaking and presentation skills. You will have good working knowledge of Word & Excel and have the ability to quickly learn how to use our bespoke booking and venue management systems. Full product and service training will be given. This position requires complete flexibility to work evenings and weekends.

We would welcome applications from commercially-experienced, enthusiastic and flexible individuals who can demonstrate a proven grounding in budget management, planning, training, and team-management, ideally from a service, events or leisure background.

A full job description is available on request.

HOW TO APPLY

If you are interested in this role, please send your CV and covering letter to: recruitment@daytona.co.uk quoting job ref: GMSP18