Company Overview
The Phillip Island Grand Prix Circuit (PIGPC) is a world class motorsport venue and tourism attraction owned by Linfox Property Group (Linfox).
The Circuit’s core business is hiring the facility to clients who promote and operate events. Events run by our clients include the Australian Round of MotoGP, Supercars, Phillip Island Classic, Shannons Series and Island Magic.
Other important aspects of the Circuit’s business include:
- hiring to motorcycle and car training organisations such as BMW Driver Training and Phillip Island Ride Days;
- promoting and operating events ourselves including the Australian round of the Superbike World Championship and the International Island Classic;
- international motorcycle teams testing;
- product launches for motorcycle and luxury car manufacturers;
- food and beverage operations ancillary to our other operations; and
- operating a tourism facility which includes go-karting, a car and motorcycle museum and cafe.
PIGPC employs 35 full and part-time staff and has a significant pool of casual employees available for events and seasonally busy holiday times.
The Role
PIGPC is seeking a General Manager for the Circuit. The General Manager will be responsible for all aspects of the Circuit business. All staff at the Circuit will report directly or indirectly to the General Manager. The General Manager will report to the Directors of the Circuit. Linfox Property Group provides support in major contract negotiation, finance, legal advice, group accounting, HR and insurance.
Key responsibilities include:
Key areas of responsibility include looking after the customers, the staff and the physical assets of the Circuit. The General Manager will delegate many tasks but it is expected that the following responsibilities will require the hands-on attention of the General Manager:
- maintaining good relationships with our major customers, partners and sponsors;
- fostering relations with State and Local Government, Sports Federations, tourism partners and the Phillip Island community;
- planning of major capital works and maintenance projects including development of capital investment and operational expenditure plans;
- ensuring that tasks delegated to staff are undertaken in the right way and at the right time;
- leading governance practices, operational processes and systems compliance; and
- mentoring, leading and inspiring a high performing team and driving a positive culture.
Experience that would be helpful:
Patron / Customer Experience
- A deep understanding of customers
- Ensuring an outstanding level of customer service at all events and functions hosted by the venue
Leadership
- Coaching staff, listening to staff, developing high performing teams and building a positive culture
Venue Management
- Experience in creating and maintaining a venue that is world class
- Proven track record in the management of a substantial facility such as sport stadium, regional shopping centre, theme park or other recreation, or entertainment facility or an airport, port or other similar infrastructure facility
- Familiar with working with large crowd capacities and the complexity of multiple offerings in large scale precincts
- Knowledge of the technical aspects of venue management, risk management, standards, legislation and compliance
- Proven ability in managing asset, maintenance and operational plans, delivering projects and tasks to completion
Commercial
- Success with identification and generation of new commercial business opportunities, negotiation of contracts and agreements.
- Financial management skills and business acumen; and
- An understanding of cost and revenue drivers that impact the venue’s profitability.
A tertiary qualification in a relevant discipline is desirable.
The successful candidate will be required to reside in Phillip Island or the surrounding area.
The General Manager will work with the Managing Director during a transition period of up to twelve months. Following the transition period, the General Manager will take over the management responsibilities of the Managing Director.