The company:
Williams’ core competencies are the design and development of racing cars to compete in the Formula One World Championship. As one of the world's leading Formula One teams, the company has secured 16 FIA Formula One World Championship titles since its foundation in 1977 and is now moving into an exciting era under new ownership defined by relentless innovation and living sustainable performance in every dimension.
The Position:
We are seeking a Front of House Manager to play an integral part in the delivery of the Williams Guest Experience across Williams Headquarters, Experience Centre, Trackside and External Events as required.
Key Responsibilities:
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Delivery of a best-in-class visitor/guest experience.
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Front of house customer welcome and liaison, ensuring overall guest experience is delivered.
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Supervision of all front of house Event & Catering Staff, including staff planning and training.
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Management of our bar facility to include stock taking, ordering and presentation.
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Advance planning and stock maintenance of consumables in liaison with contract Caterers.
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Setting up of event rooms and event spaces.
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Supervision and assisting with catering delivery.
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Management of back of house to include equipment cleaning, working closely with front of house service delivery partner and staff.
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Assist with the creation, implementation and maintenance of Williams Experience Centre Standards.
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Maintain high standard of staff and department presentation, as appropriate for a showcase facility visited by potential sponsors and other VIPs.
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Facilitating tours of the Williams Collection and Factory.
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Assist in identifying ways to improve the department performance, including the development of our catering service, coaching of staff and working to improve service levels always.
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Assisting in the Williams Shop when required.
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Record and work with department performance measures for target date delivery performance and cause of any downtime or delays.
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Maintain positive relationships with all other departments.
Application closing date:
All applications must be received 1st September 2022.
Strictly no agencies.
What can Williams offer?
The Williams Group is based in multi acre complex located in Grove, Oxfordshire. The Williams Group offers a competitive holiday package, staff events/open days, a subsidised restaurant on site and various car schemes. We have an on-site gym (open 24 hours a day) as well as various fitness classes including outdoors bootcamps, pilates and yoga free for all staff and contractors to use. Aside from these benefits we can offer free onsite parking and large open green spaces to unwind during breaks. We are a based just 30 mins from Oxford City Centre by bus.
Williams is an equal opportunity employer who values diversity and inclusion. If you have a disability, we are happy to discuss reasonable job adjustments.