Experience the unfiltered thrill of being alive at Circuit of The Americas, in Austin, Texas. Inspire your most valuable stakeholders in our expansive meeting and hospitality spaces designed for large groups and private or corporate events. Feel the rush of the world's greatest drivers competing in motorsport's biggest events. Get lost in the music of the hottest musical acts as they perform live at Austin's largest outdoor music venue, Germania Insurance Amphitheater. Take charge of your own race car as part of our driving experiences. Experience the thrill of racing others at the COTA Karting track. At Circuit of The Americas there is fun at every turn!
COTA Karting Operations Manager:
We are looking for an adaptable team player with outstanding organizational skills, and the ability to manage a variety of demands in a dynamic work environment. The ideal candidate will have a collaborative attitude and exceptional interpersonal skills, with a proven track record of leadership and staff management. This person will exemplify a positive work culture in order to get the best from their team while having fun and producing great guest experiences.
RESPONSIBILITIES:
- Manage daily operations: staffing, scheduling, fleet management, inventory management
- Accountable to effectively manage costs around repair and maintenance of kart fleet
- Manage mechanic department labor costs within acceptable budgets
- Maintain opening, running and closing duties for department
- Manage organization and cleanliness of departmental areas
- Ensure track safety, managing emergency situations and incident reporting, enforcing disciplinary processes and improvements
- Responsible for to take proactive approach to guest interaction, e.g. time spent in the pit interacting with guests and briefing guests
- Responsible for all aspects of guest relations, including quality of experience from the moment they step on campus until the moment they leave
- Empowers staff to deliver exceptional service
- Responsible for the development of the mechanic and pit team
- Manages the training of all pit crew and mechanics
- Encourages a strong team culture within the kart operations department
- Work closely with Sales Team to prepare kart fleet for private events
REQUIRED QUALIFICATIONS:
- Minimum of 3 years experience managing a karting operation, in particular repair and maintenance
- Proven leadership and team skills; ability to motivate and manage all levels of staff
- Strong training and development background
- Working knowledge of Profit & Loss reports
- Knowledge of Clubspeed
DESIRED QUALIFICATIONS:
- Experience in a Family Entertainment business
- Mechanical knowledge
- Strong desire to create a thriving company culture