Coordinator, Digital Platform

Company Overview

The National Association for Stock Car Auto Racing, Inc. (NASCAR) is the sanctioning body for the No. 1 form of motorsports in the United States. NASCAR consists of three national series (Monster Energy NASCAR Cup Series™, NASCAR XFINITY Series™, and NASCAR Camping World Truck Series™), four regional series, one local grassroots series and three international series. The International Motor Sports Association™ (IMSA®) governs the IMSA WeatherTech SportsCar Championship™, the premier U.S. sports car series. Based in Daytona Beach, Fla., with offices in eight cities across North America, NASCAR sanctions more than 1,200 races in more than 30 U.S. states, Canada, Mexico and Europe. For more information visit http://www.NASCAR.com and http://www.IMSA.com, and follow NASCAR on Facebook, Twitter, Instagram, and Snapchat (‘NASCAR’).

Job Description

NASCAR seeks a talented professional to join in the position of Coordinator, Digital Platform based in our Charlotte, NC office.

The Coordinator, Digital Platform provides coordination for the day-to-day technical operation of the digital platform (web properties and mobile), including products, applications, live video streaming, data feeds and social media integration.

Duties include, but are not limited to:

Deliver and execute the technical build and manage product strategies for applications, including telemetry, gaming and fantasy products as well as other appropriate new technologies 

Deliver and execute the technical build and manage the content delivery strategies for live video and VOD applications, including meta-tagging, syndication, and mobile video and data delivery as well as other appropriate new technologies

Manage execution of a crisis management plan for internal parties when issues arise on the platform and/or any of the products

Create and document software and/or application integrations and new feature requests

Manage development and execution of plans for testing new products prior to full launch

Contribute to the development of the day-to-day operational plan for the overall workflow of the division; responsible for maintenance and updates to the plan

Prepare and distribute operational materials including meeting agendas, meeting minutes, reports and other operational digital collateral

Maintain up-to-date department documents using department designated tools (Wiki, JIRA, etc.)

Log site and/or business user issues and track bugs/defects with third-party and internal development resources

Triage new tickets and service requests from business users

Assist with quality assurance testing to ensure correct online display of marketing materials and correct functionality

Provide project coordination for internal projects or change requests

Provide support outside of normal business hours when necessary

Travel: <5%

EDUCATION and/or EXPERIENCE

Bachelor's degree from four-year college or university required plus four (4) years related digital or e-commerce experience; or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES 

 Basic understanding of Adobe CQ, Brightcove, and/or other content management system.