Due to continued expansion, an opportunity exists for a Business Operations Salesforce Administrator to join our dynamic sales team based in Nottingham.
Who are we?
We are a fast growing, award-winning 'mini-multinational’ company with offices all over the world. We develop the world's leading software for rotating machinery and electro-mechanical systems to enable simulation-led design, and we count the world’s major automotive, motorsport, aerospace and renewable energy companies as customers and close technology partners. We are also at the forefront of designing and delivering the next generation of energy efficient drive and power generation systems; including multi-megawatt wind turbines and electric vehicle powertrains. Our ambitious plans mean we are always looking for new talent throughout the world. We offer unique opportunities for our employees to stretch and achieve goals within an agile team environment.
Who are we looking for?
We are looking for an experienced and innovative Business Operations Salesforce Administrator who is passionate about the Salesforce Platform. You will be a salesforce expert, experienced in the implementation of new additions within the platform and be able to competently teach others.
In this role you will provide support to commercial teams globally by creating and maintaining effective sales processes and reporting; introduce improved workflows and automation to drive process efficiency and monitor key performance and maximise customer-facing time for sales representatives.
PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS
- Act as Salesforce super user for the sales teams and the wider group of users, guiding on best practice and providing training to ensure a high level of adoption on existing and new commercial processes. Maintain profiles, roles and security permissions for all users.
- Act as project manager for Salesforce small changes and implementations; providing system and business process expertise to ensure solutions meet user requirements and adhere to best practices and providing assistance with the development and testing of solutions where appropriate.
- Use Process Builder and workflow tools to improve and build new workflows and automation to enable users to pro-activity monitor and respond to sales data on accounts and related records
- Work to build and maintain reports and dashboards to ensure sales teams, management, operations and other users have access to key commercial data.
- Assist business users in maintaining uploading data to Salesforce using Data Loader tool to minimise the manual effort required to load or modify large data sets.
- Improve external integrations with Salesforce and other departments, such as to marketing (Pardot), support and finance systems ensuring any integration impacts are understood.
KNOWLEDGE AND EXPERIENCE
Essential:
- Salesforce Certified Administrator certification (Applicants without this will be automatically rejected)
- Strong administrative experience with minimum of 3 years working on Salesforce systems
- Experience with Process Builder or workflows
- Experience using Salesforce Lightning UI
Desirable:
- Experience on Microsoft Excel advanced features such as pivot tables, condition formatting etc
- Experience with configuring Salesforce CPQ or other similar quoting tools
- Experience with configuring Pardot or other similar marketing automation solution
What do we offer?
In return Romax Technology offer a fantastic benefits package of great training and development as well as a competitive salary, annual performance rated bonus, 26 days holiday, flexible working, early finish on Fridays, BUPA private health insurance, company pension, life assurance, income protection, Employee Assistance Programme, Cycle scheme, Computer scheme, regular social events, free lunch for all staff every other month and free fruit, tea and coffee every day!