The Petersen Automotive Museum has been growing steadily and is now seeking to dramatically accelerate growth. Reporting directly to the Deputy Director, the museum is looking to hire a Business Operations Manager who is mission-focused, strategic, highly experienced, and process-minded. The Business Operations Manager must be a leader who is able to help others deliver measurable, cost-effective results that make the vision a reality. Importantly, the successful Business Operations Manager will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to their department.
Essential Functions:
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Serve as the liaison for the Deputy Director and aid in the day to day management of the following departments: Retail, IT, Marketing, Group Services, Visitor Services, and Development.
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Lead the performance management process that measures and evaluates progress against goals for all departments.
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Aid in the execution of capital improvement projects.
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Help enforce sales infrastructures across Retail, Group Services, Visitor Services and Development.
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Identify growth opportunities and priorities across all revenue generating departments.
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Communicate and enforce the branded message internally and externally.
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Oversee marketing schedule across multiple departments.
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Increase key impact measurements across all departments.
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Ensure that all programmatic partners are engaged.
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Maintain a system that provides the organization with quick access to financial information and enables strategic budgeting.
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Work with the Deputy Director to scope out the next level of information technology systems that support the growth of specific programs and the organization overall.
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Assist annual budget planning.
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Continue implementation of systems for reporting, measurement and supporting museum’s revenue streams.
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Administrative aspects including proposal preparation, credit card reporting, website editing and other assigned duties.