Automotive Service Manager in RICHMOND

Position Summary

Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Responsibilities

Job Responsibilities of Automotive Service Manager:

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

You will take a leadership role in creating:

  • Teammate Retention

  • Customer Satisfaction & Retention

  • Serving Customers’ Automotive Service Needs

  • Creating Results for Teammates, Customers, and the Company

Qualifications

Requirements

  • 4 years auto service technical experience.

  • 1 year service manager or writer experience.

  • Valid driver’s license required.

  • Pre-employment drug test, physical exam and background check required.

  • A college degree is preferred.

Benefits, Privileges and Growth Opportunities

  • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

  • We are An Equal Opportunity Affirmative Action Employer , in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

  • Over 100 years of success is an indication of the stability our workforce enjoys.