Track Service Representative

Racing Electronics is known worldwide as a leader in motorsports communications technology and equipment for motorsports drivers, teams, series, venues, and fans, as well as the exclusive provider of FanVision technology to NASCAR and NHRA. Racing Electronics is also the Official Two-Way Radio and Race Communications Provider of 14 major sanctioning bodies including ARCA, IndyCar, NHRA, World Racing Group and USAC.

Racing Electronics’ signature products including LEGEND and FanVision, along with scanners, headphones and intercom systems, amplify fan engagement, bringing them closer to the racing action. Fans can connect with their favorite drivers and become immersed in major national motorsports events including NASCAR, NHRA, IndyCar and World Racing Group.

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Provide superior care and service to internal and external customers.
  • Interact professionally with other employees, customers and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Responsibilities/Duties/Functions/Tasks

The Track Services Representative is an important part of delivering the ultimate guest services experience for Racing Electronics. This positions primary responsibilities are to provide technical support to both shop and trackside services for track and team rental contracts. The position will be accountable for the following:

  • Event contact for track rental equipment questions and concerns providing distribution, return and inventory control of equipment.
  • Providing the highest level of satisfaction for trackside service. Includes but is not limited to (equipment distribution and return, equipment record keeping, trouble shooting, repeater setup, , etc.)
  • Maintain, track & service rental equipment inventory.

Qualifications

  • Customer service experience preferred.
  • Ability to communicate effectively; excellent verbal, written and listening communication skills.
  • Organizational and problem-solving skills.
  • Ability to meet the public well and to deal effectively with their questions and/or problems.
  • Ability to establish and maintain effective working relationships with co-workers, employees, customers and officials in other departments.
  • Ability to work alone or with others.
  • Practice and maintain professional work ethics, attitude, and appearance.
  • Contagious and positive attitude.

Work Requirements

  • Travel weekly to events as assigned by program manager by both air and road depending on event location.
  • Must be able to work nights, weekends, and holidays as assigned.
  • Ability to work outdoors in the changing weather.
  • Ability to work extended shift lengths depending on specific event needs.
  • Ability to be on feet in variable weather for extended periods of time.
  • Ability to stoop, kneel, and lift and move up to 50 pounds.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Unternehmen / Organisation: 
Racing Electronics