POSITION SUMMARY
The Ticket Operations Trainee will learn the intricacies of the Talladega Superspeedway Ticket Operations Department while strengthening their professional attributes. To participate in this Trainee Program, students must be able to receive credit from their college/university or have recently graduated.
POSITION RESPONSIBILITIES
- The Trainee will be responsible on a daily basis for packaging ticket & camping orders to prepare for shipment in accordance with fulfillment timelines set by the Ticket Operations Coordinator
- Assist in Inventory control for all Talladega Superspeedway events
- Assist with data entry including, prospect information, current customer information, and financial information.
- Help organize and input incoming payments, including tracking and creating batches and financial reports.
- Use Excel, Word, and Outlook applications.
- Assist with incoming calls and greeting visitors at ticket windows.
- Work all NASCAR sanctioned events at Talladega Superspeedway assisting with box office operations, ticketing functions, and consumer marketing initiatives.
- Assist staff with day-to-day operations.
- Learn and use ticketing systems for reports and account updates.
- Organizing and preparing department for season and event days.
QUALIFICATIONS
- Must be able to receive academic credit and provide paperwork or be a recent college graduate
- Excellent communication skills needed- interpersonal, written and verbal
- Must be organized and detail oriented
- Motivated and committed
- Personable and articulate
- Available to work evenings and weekend events when necessary
- Customer service experience preferred
DATES
2020 Program = January – October; avg 35 hours per week. Extended hours during race week. Must be able to work race event weekend without any schedule conflicts.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.