Racing Lounge Manager Munich (m/w/d), 100% (m/w)

Racing Unleashed has been combining the glamorous world of motorsport with the digital future of gaming for almost two years. In our high-quality racing simulators "Made in Maranello", casual gamers as well as passionate sportsmen and sportswomen compete for the best time on the world's most famous race tracks.

In order to get off to a real start with Racing Unleashed and the Racing Unleashed Competition, we are looking for a dynamic and committed person, either immediately or by appointment, in the position of

Racing Lounge Manager (m/w/d), 100%

In a small, familiar team you are jointly responsible for attending to all customer needs and our high-tech simulators. In addition, you are responsible for the smooth running of the lounge and on taking on a representative role in our “competitions”.

THE MAIN TASKS INCLUDE

  • Overall main responsibility of the Racing Unleashed lounge in Munich
  • Managing and leading of the lounge team in Munich
  • Supervising of the lounge booking system (via email, phone or app)
    • Cashiering at the lounge, using an individual cash register system
    • Individual acquisition of new customers and events in the local market
  • Monitoring and assisting the team in customer care at the reception
    • Assisting the guest service when needed – beverages and food (bar)
    • Assisting the guest service when needed – lounge and simulator area
  • Supervising lounge cleanliness including the simulators
  • Responsible for the smooth operation of all events and “competitions”
    • Assisting during the setup and removal / at the end of external events
  • Responsible for the general store stock taking and inventory tracking

YOU HAVE/ARE OPTIMAL

  • Several years of professional experience in customer service / relations management, e.g. a completed commercial education, management position in the hotel industry, or similar
  • Experience in dealing with customers and customer complaints
  • Driving license category B (mandatory)
  • Fluent in the German language, spoken and written
  • Knowledge of the English language, any other languages ​​is a plus
  • Able to work irregular working hours (weekends and evenings)
  • Well-groomed appearance
  • Good PC skills
  • Process and solution-oriented
  • Enjoyment of and / or as a hobby: sim racing
  • Ready to travel within Germany and in neighbouring countries
  • Enjoyment in dealing with new technologies, tech-savviness is a plus
  • High level of self-motivation, intrinsic drive and entrepreneurship
  • Enjoyment of working in a flexible and fast growing and changing environment

You can expect an exciting, varied and responsible newly created job in a rapidly developing environment, flexible working hours, and the assumption of a demanding task with a high degree of creative freedom. You will become part of an international team, working together, “unleashing” a new best time – Racing Unleashed style!

If you have any questions about this job or the company, as well as sending your updated CV (incl. photo and letter of motivation), please contact Mrs. Corinne Simonet at: jobs@racing-unleashed.com or by phone at: +41 58 400 71 27. Discretion is always guaranteed.