Mobile Service Technician

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

The Mobile Service Technicians are Fisker brand ambassadors in the field and are responsible for providing the best-in-class service of our electric vehicles. This position requires an experienced service professional with a solid background and hands-on experience in EV maintenance, diagnostics, and repairs.

Our ideal candidate should have a passion for and a deep understanding of the latest EV and OTA technology. You exhibit a can-do attitude to work collaboratively in a fast-paced environment within the Aftersales teams to fix it right the first time and maintain high customer satisfaction. Please join us in our exciting journey to launch the Fisker Ocean!

Job location: Munich, Germany


  • Perform Vehicle Diagnostics, Fix Right The First Time Repairs, and Manual & Over-The-Air Software Updates at a customer’s site

  • Perform Mobile Service operations by ensuring proper remote diagnostics with any required parts are completed prior to customer visits

  • Interact with the customers to confirm service visits, explain planned and completed service activities with associated charges, obtain work agreement, perform and document walk-around & safety inspection, inform required maintenance, etc.

  • Avoid repeat repairs and buyback cases by following correct service procedures to maintain high customer satisfaction

  • Promptly identify and report complex technical issues in the field

  • Successfully complete required trainings to maintain Mobile Service Technician qualification

  • According to business needs, to support your local service center as well as our 3rd party service providers

Basic Qualifications / Knowledge / Experience

  • Completed vocational training as a car mechatronics technician (abgeschlossene Berufsausbildung als KFZ-Mechatroniker)

  • Local education, certifications and visa needed to perform the work in Germany.

  • Five or more years in an EV service role with hands-on working experience using diagnostic tools and network protocols, e.g., ECU troubleshooting on CAN/LIN/i/Body Bus, LVDS, etc.

  • HV working experience, Live HV System qualification is a plus 

  • Proven customer interface experience, time spent as an automotive service advisor a plus

  • Fluent spoken and written English and German, additional language is a plus

  • Outstanding technical problem-solving ability with a customer facing experience is preferred

Additional Requirements

  • Strong interpersonal and communication skills to establish effective working relationships

  • Independent self-starter with a sense of urgency

  • Effective in handling multiple priorities, organizing workload, and meeting deadlines 

  • Punctual and reliable

  • Good work ethic and team player

  • Eager to learn new technologies

  • Must be willing to travel both domestically, as well as internationally, as required

  • Must be willing to work overtime and on weekends where needed to meet deadlines and company goals

Preferred Skills / Experience / Competences

  • Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.

  • Business Acumen: Contribute to the company strategy and align the strategic priorities of own area with the direction and strategic priorities of the broader organization.

  • Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.

  • Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.

  • Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.

  • Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.

  • Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

Unternehmen / Organisation: 
Fisker Inc