Information Services Call Centre - Seasonal

Homestead-Miami Speedway is looking for talented professionals to join our Event/Seasonal customer service support team based in Homestead, Florida. Candidates will provide customer service support in the following areas: 

Responsibilities include, but are not limited to the following:

Information Services: 
Information Services staff interact with guests via phone providing race day information and guidance about Speedway schedules, locations, policies and services. Applicants for these positions should be out going and exhibit a willingness to help others. Shifts range from 6-12 hours in length.

This is a temporary seasonal, event based position for November 13th – 18th / March 18th – 23rd.

Candidates must be available for above dates. Shifts and hours will vary based on our event needs. 

Qualifications include the following:

Successful candidates will be creative, a self-starter, highly motivated, organized and a team player with attention to detail and demonstrate ability to multi-task. Candidates are expected to bring a positive attitude to the workplace, to be cheerful, engaging, cooperative and productive, and to perform additional duties as required for the efficient operations of the Speedway.

  • High school diploma and guest services/customer service experience a plus.  
  • Strong internal/external communication and customer relations skills including written and verbal, ability to present information clearly and concisely.
  • Projects a professional company image though verbal and/or written communication. Presents self in a professional manner and have ability to interact with all levels of organization internal and external.
  • Maintains and projects a positive, productive, helpful and friendly attitude at all times.
  • Interpersonal skills - listens to others, ability to follow oral and written instructions effectively/responds to manager’s instructions, accepts feedback.
  • Adaptability – ability to be flexible and digest new information quickly and retain/communicate the new information in an accurate, efficient and consistent manner.
  • Ability to work in a fast-paced environment, multi task, learns quickly and efficiently.
  • Dependability - consistently at work on time.
  • Ability to work non-traditional hours including evenings, weekends as necessary.
  • Must be 18 years of age

Homestead-Miami Speedway is a world-class motorsports facility located just south of Miami in tropical South Florida. The Speedway is the home of Ford Championship Weekend, the season-finales for the Monster Energy NASCAR Cup, XFINITY and NASCAR Gander Outdoor Truck Series.   In addition to these major spectator events, the Speedway is active more than 260 days per year with multiple forms of racing, testing, track rentals, driving schools, and community events.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Unternehmen / Organisation: 
Homestead Miami Speedway