The company:
Williams is one of the world’s leading Formula 1 teams. It exists purely to race in the top echelon of motor racing, where it has been winning grand Prix’s for more than three decades. The Williams name has been synonymous with top-level motorsport since the 1960s.
The position:
We are looking to recruit a Customer Experience Assistant on a 12 month fixed-term-contract to join our hospitality team.
The role:
This role is at the heart of The Williams hospitality and events team, a key role to ensure the smooth running of the Williams technology campus visitor welcome experience.
This key role will:
- Ensure the smooth day to day running of the Williams Racing facility which includes the day to day operations of the reception,
- Act as the first point of contact to external visitors both in person and over the telephone and will therefore be required to deliver a high quality of customer service which is friendly, helpful, professional, discrete and resourceful always.
- Be hands on with the guest hospitality experience delivery, including F&B service delivery within the conference centre, support external events and motorhome at specific races (if required).
- Conduct tours of the collection/museum onsite.
- To operate a presentable and successful on-site shop, ensuring that stock takes, and financial reconciliation are done
- Assist in booking of spaces within the conference centre.
- Receive and coordinate the post and general email enquiries for Williams F1 by creating processes to ensure managers receive their post in a timely manner and any unsolicited letters or emails are responded to or unsubscribed to accordingly.
What can Williams offer?
The Williams Group is based in Grove, Oxfordshire. We offer free onsite parking and large open green spaces to unwind during breaks. We are a short 5 minutes’ from Wantage, our closest town centre. We have an on-site gym which is free to use for all staff and contractors. We also have a subsidised restaurant on site. Please scroll down the page to review our benefits suite below.
Application closing date:
All applications must be received by 19th March 2021.
The Williams Group is an equal opportunity employer who values diversity and inclusion. If you have a disability, we are happy to discuss reasonable job adjustments.
Strictly no agencies.